All services and services provided in our store belong to and are operated by our company, ALSANFAN MACHINERY ENGINEERING INDUSTRY AND TRADE INC., registered at the address Atatürk Mah. Güner Sok. 1/T3 K.Çekmece/Istanbul.
Our company may collect personal data for various purposes. Below, it is explained how and in what way the collected personal data is gathered, and how and in what way these data are protected.
Through membership or filling out various forms and surveys on our store, members provide personal information about themselves (such as name-surname, company details, phone, address, or email addresses), which are collected by our store due to the nature of the business.
At certain times, our company may send campaign information, new product details, or promotional offers to customers and members. Our members can make their choice about receiving such information when they sign up, and later they can change this choice in the account details section after logging in or through the link in the informational message they receive.
During the approval process conducted via our store or email, personal information electronically transmitted to our store by our members will not be disclosed to third parties beyond the purposes and scope defined by the "User Agreement" we have with our members.
To identify system-related issues and resolve problems or disputes related to the service provided, our company records and uses the IP addresses of its members. IP addresses can also be used to identify users in general and collect broad demographic data.
Our company may use the requested information directly for marketing purposes by itself or by its collaborators, beyond the purposes and scope defined by the Membership Agreement. Personal information may also be used to contact the user when necessary. Information requested by our company, or provided by the user, or related to transactions made on our store may be used by our company and its partners for statistical evaluations, database creation, and market research, without disclosing the identities of our members, beyond the purposes and scope defined by the "Membership Agreement."
Our company undertakes to keep confidential information strictly private and confidential, treating it as a duty of secrecy, and to take all necessary measures and show due diligence to prevent any part or all of the confidential information from entering the public domain, unauthorized use, or disclosure to a third party.
Our company prioritizes the security of credit card holders who make purchases from our shopping sites. Your credit card information is never stored in our system.
When you enter the transaction process, there are two things to check to ensure that you are on a secure site. One is the key or lock icon located at the bottom of your browser. This indicates that you are on a secure web page, and all your information is encrypted and protected. This information is used only in accordance with the sales process and your instructions. The credit card information used during the shopping process is encrypted using the 128-bit SSL (Secure Sockets Layer) protocol and sent to the relevant bank for verification. If the card's usability is confirmed, the shopping continues. Since no information regarding the card is visible or stored by us, third parties are prevented from accessing this information under any circumstances.
The reliability of the payment/invoice/delivery address information for orders placed with a credit card online is monitored by our company against Credit Card Fraud. Therefore, for customers placing an order for the first time from our shopping sites, it is necessary to first verify the accuracy of their financial and address/phone information before proceeding with the supply and delivery stages of the order. If necessary, the credit card holder may be contacted, or the relevant bank may be contacted for verification.
All information you provide when signing up can only be accessed and changed by you. As long as you securely protect your login information, others will not be able to access or change your information. For this purpose, during the membership process, actions are taken within the 128-bit SSL security zone. This system is an international encryption standard that cannot be broken.
Websites with customer service hotlines and clear address and phone information are preferred more nowadays. This way, you can get detailed information about any issues you have, and get more reliable information about the trustworthiness of the company providing the online shopping service.
Note: We recommend paying attention to the presence of the company's address and phone number on online shopping sites. If you plan to shop, make sure to note down the phone/address information of the store before making a purchase. If you don't trust it, call and confirm before proceeding with the purchase. All our online shopping sites have all the relevant information and location of our company listed.
The identity and credit card information you send to us via mail-order method will be stored by our company in accordance with confidentiality principles. This information will be retained for 60 days to defend against any disputes regarding credit card withdrawals from the bank, and then it will be destroyed. If any amount other than the price of the product you ordered is charged to your card, you can naturally dispute this with the bank and prevent payment, so there is no risk involved.
Our store may link to other websites within the website. Our company is not responsible for the privacy practices or content of any websites accessed through these links. Ads published on our site are distributed to our users through our advertising partners. The Privacy Policy Principles in this agreement apply solely to the use of our store and do not cover third-party websites.
In the limited cases listed below, our company may disclose user information to third parties outside of the provisions of this "Privacy Policy". These cases are as follows:
When contacting our Customer Service regarding any order, never write your credit card number or passwords in emails. The information in emails can be seen by third parties. Our company cannot guarantee the security of any information transferred through your emails under any circumstances.
Our company may collect information about users and their use of the website by using a technical communication file (Cookie). These technical communication files are small text files sent by a website to a user's browser to be stored in the main memory. The technical communication file makes it easier to use the Internet by storing the status and preferences about the site.
The technical communication file helps gather statistical information about how many people visit the site, how often a person visits the site, for what purpose, and how long they stay on the site. It is not designed to obtain data from the main memory or your email or any personal information. Most browsers are designed to accept technical communication files by default, but users can change their settings to prevent the files from being sent or to receive a warning when they are sent.
Our company may change the provisions of this "Privacy Policy" at any time by publishing it on the site or sending it to users via email. If the Privacy Policy provisions are changed, they will take effect on the date of publication.
If you have any questions or suggestions regarding our Privacy Policy, you can email us at [email protected]. You can contact us through the following contact information for our company.
Company Name: ALSANFAN MACHINERY ENGINEERING INDUSTRY AND TRADE INC.
Address: Atatürk Mah. Güner Sok. 1/T3 K.Çekmece/Istanbul
Email: [email protected]
Phone: 0(212) 494 25 25